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The first thing to do is to make sure that if a problem arises you should speak to the operator's representative right away. This is to give the operator the opportunity the fix the problem and if they don't you are more likely to be successful in receiving damages. Further, no one wants a bad holiday and if the problem is fixable then you may rescue a much-needed holiday that had been turning into a nightmare. It is also best to take the brochure or the advertising details with you so you can check that everything has been described accurately. Whilst this might not be the first thing that springs to mind when packing for a holiday, if something goes wrong and you are able to prove that the description of the facilities was inaccurate the tour operator may be in breach of contract or have committed a crime under the Trade Descriptions Act. If you have to pay for anything that should have been included in the holiday cost then you should make sure that you keep the receipts. It is often difficult to work out what should and shouldn't have been paid for, but you will often find that anything to do with transport or the hotel itself should have been paid for. If something goes wrong then it is best that you have voluminous evidence, just like complaining there and then, it's best not to do anything retrospectively so make sure that you keep some sort of record of poor facilities and take the addresses of other holidaymakers who will be able to back up your claim should you need support. Don't, however, become obsessed with the process, if you are trying to get compensation there is always a chance that you won't be able to get it and you don't want to have ruined your holiday for no gain. When you get home ask for a complaints form and keep a copy of your complaint for your own records. It is important to write to the tour operator within four weeks of your return otherwise it may be considered too late. Any holiday that you pay for, particularly through a travel agent, shouldn't carry an element of risk with it, but that element will be there and it's important that you cover yourself just in case. The value of taking out some decent insurance can't be emphasised enough. However, if things aren't quite up to scratch, whilst it's worth complaining, it's not worth ruining your own holiday for.
Article Source: http://www.shortwriteups.com
Shonna Nadoff recommends that you always take out travel insurance. He's recently opted for this holiday travel insurance offering from from AA Travel Insurance.
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